The Member Onboarding Team Member plays a key role in welcoming new members to the Texas Nationalist Movement (TNM). This role ensures that new members are properly integrated into the organization by providing guidance, support, and resources as they begin their journey with TNM.
- Membership
Member Onboarding Team Member
Key Responsibilities
- Guide new members through the onboarding process, ensuring they understand TNM’s mission, values, and activities.
- Assist members in navigating TNM’s resources and platforms (e.g., website, communication channels).
- Provide answers to initial questions and ensure members feel welcome and supported.
- Collaborate with other team members to continuously improve the onboarding experience.
- Collect and report feedback from new members to enhance future onboarding processes.
How This Role Supports TNM’s Mission
As a Member Onboarding Team Member, you will be the first point of contact for new members, ensuring they are welcomed and integrated into the TNM community. Your role directly contributes to the growth and retention of engaged, informed members who will help advance TNM’s mission.
Position type
Volunteer
Location
Remote, with regular communication through TNM’s online platforms.
Estimated Time Requirements
- Approximately 5-10 hours per week, depending on new member intake.
- Flexible schedule with a commitment of at least 6 months.
Skills/Qualifications
Required Qualifications:
- Strong interpersonal and communication skills.
- Ability to work collaboratively and provide friendly, helpful support.
- Familiarity with TNM’s mission, platforms, and resources.
- Attention to detail and the ability to follow up on tasks.
Preferred Qualifications:
- Experience in customer service, member relations, or onboarding.
- Prior involvement with TNM or other advocacy organizations.
- Proficiency in using digital communication tools and platforms.
